KS
Khanyisile S

1 reviews | Active since Jun 2025

25 Aug 2025, 11:05

POOR SERVICE

I am very disappointed with the service i received from Santam Insurance. I have been paying for insurance for the car and the house contents for over 3 years. On the 4th of June 2025, I was involved in a car accident of which even today, I'm still waiting for them to process my claim.

The level of communication is very slow. No update or feedback is provided back to me from the insurance.

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Replies (1)
Santam
Santam's reply25 Aug 2025, 11:06
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care