Poor Service

I have lodged a claim with Santam on 8 April to date not received outcome. No regular feedback, my calls and emails are not being responded with proper feedback. They received quote and pics from the panel beaters but still can’t finalise my claim. The person assigned to my case is Emma Meyer , left several messages for her to call me and she hasn’t even bothered. Today I get an out of office response instead of a proper feedback. I am so frustrated by this level of service.

Sisanda Mtiki said I must rate her “exceptional service “ on this platform so I came to show that I have been getting nothing but horrible service from them .