LM
Lipalesa M

1 reviews | Active since Jun 2022

31 May 2024, 15:13

Poor service

Called the helpline for a cross border letter the person assisting made me listen to him reading the policy details for so many minutes only for him to give me a whatsapp number and not assist me wasting my airtime disappointed customer

0
Replies (2)
Santam
Santam's reply31 May 2024, 15:20
Official
Good day,

Please provide us with your policy number?
You may also make use of  the Santam app requesting the letter via the app, if you are registered on the app.

Regards
Client care
Santam
Santam's reply31 May 2024, 15:20
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care