1 reviews | Active since May 2016

30 May 2017, 11:18

Poor service

<p>I'm still waiting for the insurance to come and fix the damage that they have done in my ceiling and the tiles they are just playing dirty games I don't know why must I struggle like this for the mistake that was made by the people that they were sent by them! Do you want to start stories and lies! Poor service! Do you want to force me to put the box in a small bathroom that it's going to take my place</p>

0
Replies (2)
Santam
Santam's reply31 May 2017, 06:55
Official

Good Morning

Please note that this matter is for Santam and not for Santam Structured Insurance Limited (Formerly RMB Structured Insurance Limited)

Thank You

SSI Team

Best regards,

Santam
Santam's reply31 May 2017, 08:32
Official

We do apologise for the frustration and inconvenience caused -- we have escalated this matter to management to have this resolved -- we are aware that the assessor couldn't get hold of you to discuss the matter and how to resolve the situation.

Thank you and kind regards.

Stephan Olivier

Client care media manager

Best regards,