Poor service

<p>i was promised a call on wednesday and till today i have not received any calls.. Santam.is really the worst insurance company.. almost 15days im waitin for a refund to be done yet you were so quick for as to return the cortersey car..When i called Europcar they advise me that they have not received anything from Santam.. why are you ( santam) draging this out.. not only are you causing us so much headache but you inconviniencing us. why must i do follow ups every second day if my insurance is suppose to sort this out.. i already told my family and friends to cancel their Santam insurance which thank god the did.. i want this ****en **** to be sorted and our deposit refund to be done. im now sick and tired of waiting for nothing to happen.. ENOUGH IS ENOUGH.make sure you do not call us at 1pm cause thats the yime we pray</p>