Poor Service

<p>I am a third party who was involved in an accident with Santam insurance holder and he made a claim since December, he then provided me with the claim No: ********** 74 and i contacted the office where they told me to contact Andile in Sandton . I contactacted him and he said i must email my documents of which i did and even today on the 8-march-2017 my car hasn't been fixed or heared anything from the email i sent the Andile guy............so i believe the damage made by their client doesn't matter to them and thats a very bad way to market their brand with such poor service</p>