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mxolisi G
1 reviews | Active since Nov 2015
07 Mar 2016, 14:44
poor service
i cannot understand why the lady i spoke to does not know which policy i have. whenever i call and supply id number no person seems to know my policy. this is disturbing.
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Replies (1)
Santam's replyOfficial
07 Mar 2016, 14:59Hello Suka-see,
We thank you for your posting above.
We note you have a policy with Santam under policy number ***
We traced this policy by using your ID number as provided above.
We will engage with you shortly to enquire what your concerns are.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We thank you for your posting above.
We note you have a policy with Santam under policy number ***
We traced this policy by using your ID number as provided above.
We will engage with you shortly to enquire what your concerns are.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply07 Mar 2016, 14:59
Official
Hello Suka-see,
We thank you for your posting above.
We note you have a policy with Santam under policy number ***
We traced this policy by using your ID number as provided above.
We will engage with you shortly to enquire what your concerns are.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We thank you for your posting above.
We note you have a policy with Santam under policy number ***
We traced this policy by using your ID number as provided above.
We will engage with you shortly to enquire what your concerns are.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,