PC
Phanuel C
1 reviews | Active since Sept 2018
07 Sept 2018, 08:43
Poor Service
Santam has treated me badly. The service I am receiving is below the standard of what promised during the signing up. Poor to say the least. After registering a claim on the 23 July 2018 a courtesy car was booked. More than a month later my car is still not fixed and now I not getting help extending the courtesy car. All I get is being sent from pillar to post. Car is due back today and no help from Santam. Facing the prospect of commuting while the delay fixing my car is not mine. STAY AWAY from Santam, they promise and never deliver when the time comes. POOR service and empty promises!!!!!!!!
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Santam's replyOfficial
07 Sept 2018, 10:22Good day
Thank you for your post.
We note that Santam have been in contact with you regarding the extension of the car hire.
We will provide you with our details offline.
Should you need any further assistance you may contact us directly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply07 Sept 2018, 10:22
Official
Good day
Thank you for your post.
We note that Santam have been in contact with you regarding the extension of the car hire.
We will provide you with our details offline.
Should you need any further assistance you may contact us directly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,