SM
Servesan M
1 reviews | Active since Jun 2010
20 Dec 2023, 08:33
Poor customer feedback
Excellent claim lodging process. I then sent 2 queries via email and am still waiting feedback from santam.
Helpful (0)
Replies (5)0
Replies (5)
Santam's replyOfficial
20 Dec 2023, 08:43Good morning,
We acknowledge your review.
Please advise if you wish to register a new claim or if this is related to an existing claim?
Please provide us with the claim number if related to an existing claim?
Thank you and regards
Client care
We acknowledge your review.
Please advise if you wish to register a new claim or if this is related to an existing claim?
Please provide us with the claim number if related to an existing claim?
Thank you and regards
Client care
Best regards,
Santam's reply20 Dec 2023, 08:43
Official
Good morning,
We acknowledge your review.
Please advise if you wish to register a new claim or if this is related to an existing claim?
Please provide us with the claim number if related to an existing claim?
Thank you and regards
Client care
We acknowledge your review.
Please advise if you wish to register a new claim or if this is related to an existing claim?
Please provide us with the claim number if related to an existing claim?
Thank you and regards
Client care
Best regards,
SM
Servesan M's updateReviewer Update
20 Dec 2023, 08:50Good morning. Thank you for the response. This is regarding an existing claim - Santam claim number ***
SM
Servesan M's update20 Dec 2023, 08:50
Reviewer Update
Good morning. Thank you for the response. This is regarding an existing claim - Santam claim number ***
Santam's replyOfficial
20 Dec 2023, 09:03Good morning,
Thank you very much.
We will liaise with claims herein and request they make urgent contact with you.
We do apologise for the frustration caused herein.
Regards
Client care
Thank you very much.
We will liaise with claims herein and request they make urgent contact with you.
We do apologise for the frustration caused herein.
Regards
Client care
Best regards,
Santam's reply20 Dec 2023, 09:03
Official
Good morning,
Thank you very much.
We will liaise with claims herein and request they make urgent contact with you.
We do apologise for the frustration caused herein.
Regards
Client care
Thank you very much.
We will liaise with claims herein and request they make urgent contact with you.
We do apologise for the frustration caused herein.
Regards
Client care
Best regards,
SM
Servesan M's updateReviewer Update
20 Dec 2023, 09:25Noted. Thank you.
SM
Servesan M's update20 Dec 2023, 09:25
Reviewer Update
Noted. Thank you.
Santam's replyOfficial
20 Dec 2023, 09:38No problem sir
Best regards,
Santam's reply20 Dec 2023, 09:38
Official
No problem sir
Best regards,