1 reviews | Active since Sept 2016

15 Aug 2018, 08:53

POOR AFTER SALES SERVICE

I took out a policy with Santam at the beginning of the year and to date have not received a hard or soft copy of the contract, yet they deduct money monthly off my bank account.

0
Replies (2)
Santam
Santam's reply15 Aug 2018, 09:26
Official

Good day

Thank you for your post.

Please be advised that we are in the process of investigating your complaint and will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager

's update16 Aug 2018, 10:21
Reviewer Update
You sent the document without the cover for my portable possessions. I called a month or two ago to add my laptop and cell phone, but this is not on the policy schedule. This is insane. What kind of operation are you guys running over there?