SS
Stephan S
1 reviews | Active since May 2015
29 Jan 2025, 10:59
Poooor service
Poor service at Santam insurance. I am writing to express my dissatisfaction with the service I have received at Santam regarding claims I am working on. I run a bussiness with lots of meat where i need service. Armen the assessor was appointed a week ago and have not contacted me ever. I had to phone him and was told he is busy and will phone me back..and that did not happen as well..im extremely tired of there services.
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Replies (4)0
Replies (4)
Santam's replyOfficial
29 Jan 2025, 11:02Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply29 Jan 2025, 11:02
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
29 Jan 2025, 11:12Gooday Stephan,
Thank you for your review posted above.
We are really sorry to hear about your experience.
Please provide us with the claim number to enable us to assist herein?
Thank you and regards
Client care
Thank you for your review posted above.
We are really sorry to hear about your experience.
Please provide us with the claim number to enable us to assist herein?
Thank you and regards
Client care
Santam's reply29 Jan 2025, 11:12
Official
Gooday Stephan,
Thank you for your review posted above.
We are really sorry to hear about your experience.
Please provide us with the claim number to enable us to assist herein?
Thank you and regards
Client care
Thank you for your review posted above.
We are really sorry to hear about your experience.
Please provide us with the claim number to enable us to assist herein?
Thank you and regards
Client care
SS
Stephan S's updateReviewer Update
29 Jan 2025, 13:16Thank you for the call back. As discussed. I am still waiting for your email about my complaint. When can i expect results....
SS
Stephan S's update29 Jan 2025, 13:16
Reviewer Update
Thank you for the call back. As discussed. I am still waiting for your email about my complaint. When can i expect results....
SS
Stephan S's updateReviewer Update
12 Feb 2025, 13:15Since my last complain.. iI HAVE NEBER HAD SUCH BAD SERCICE. ITS BEEN 3 WEEKS NOW. STILL NO ANSWER. SAMTAM SERVICE IS UTTERLY POOR. ALWAYS FULL OF EXCUSES
SS
Stephan S's update12 Feb 2025, 13:15
Reviewer Update
Since my last complain.. iI HAVE NEBER HAD SUCH BAD SERCICE. ITS BEEN 3 WEEKS NOW. STILL NO ANSWER. SAMTAM SERVICE IS UTTERLY POOR. ALWAYS FULL OF EXCUSES