Policy Update

I have my car insured with Santam. I've updated my address details via the call centre. I've queried my premium as m new address have 24 hour security and I park inside the block with security gate.

I eventually got a new premium calculated. Good so I'm happy.

The thing is now - I was promised to be sent an email with my new premium and contract. I haven't received it yet and I've done it on the 16th of August.

So I'm not sure if it has been updated or amended.

I'm very disappointed in Sanlam's communication and I can never reach them via email. I've asked via email for the contract, but haven't received any response. I've sent two emails.

Now I had to come to HelloPeter to raise this and hopefully get a response.