TW
Tarryn W
1 reviews | Active since Sept 2015
14 Oct 2015, 17:27
Policy details not being corrected when requested
Hi have asked for some details on my policy to be changed. I received a policy which they claim is \updated"but the details are still incorrect. <br> <br> My premium increased when I informed them that my new dwelling does not have security gates"
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
15 Oct 2015, 07:55Hello TarrynVW,
Thank you for your posting.
We can understand that you must be frustrated and disappointed in the service you have received.
We will investigate this matter immediately and once concluded, we will revert back to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Thank you for your posting.
We can understand that you must be frustrated and disappointed in the service you have received.
We will investigate this matter immediately and once concluded, we will revert back to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply15 Oct 2015, 07:55
Official
Hello TarrynVW,
Thank you for your posting.
We can understand that you must be frustrated and disappointed in the service you have received.
We will investigate this matter immediately and once concluded, we will revert back to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Thank you for your posting.
We can understand that you must be frustrated and disappointed in the service you have received.
We will investigate this matter immediately and once concluded, we will revert back to you.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,