NM
Noxolo M

1 reviews | Active since Apr 2012

06 Jun 2016, 11:51

Policy cancelled

<p>So... towards the end of May, I called my insurance to make amendments to my policy and for those changes to be applicable beginning of the new month. Debit order for this month hasn't gone through and now that left we wondering what is going on. Decide to call them today to find out, turns out you just went and cancelled my policy. </p>

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Replies (1)
Santam
Santam's reply06 Jun 2016, 12:15
Official

Dear Noxolo,

We thank you for your posting above. We are really sorry to hear about this bad experience of you.

We will investigate this matter immediately and once concluded we will provide you with feedback.

Thank you and kind regards.

Stephan Olivier

Client care media manager

Best regards,