PLEASE SETTLE MY CLAIM AND DONT GIVE ME GRIEF

I AM ONCE AGAIN FACING SANTAM. THEIR CLIENT SMASHED INTO THE BACK OF ME, AND CAUSED EXTENSIVE DAMAGE TO MY CAR WHICH IS PRATICALLY NEW. IT TOOK LAWYERS FOR ME TO EXTRICATE THE POLICY INFORMATION FROM THEIR CLIENT CHILL BEVERAGES. THEN I SUBMITTED CLAIM TO MR SAGHWEE ALBERTYN WHO IS VERY HELPFUL AND HAS A VERY PLEASANT ATTITUDE. I SUBMITTED ALL THE DOCUMENTS THAT THEY REQUESTED OF ME, AND NOW I GET TOLD THAT THEIR ASSESSORS WANT TO VIEW THE DAMAGES AND IT WILL TAKE 10 DAYS TO OBTAIN A REPORT. THIS DESPITE TWO VERY REPUTABLE COMPANIES PROVIDING QUOTES TO SANTAM. COME ON SANTAM, I HAVE DEALT WITH YOU BEFORE AND IT WASNT A PLEASANT EXPERIENCE. YOUR CLIENT WAS AT FAULT, AND STILL HAD THE AUDACITY TO BLAME ME. THEN NOT ONLY DID THEY SMAL MY CAR BUT ALSO KNOCK MY BACK WHEEL ALIGNMENT OUT WHICH WILL COST MORE MONEY TO FIX. I AM NOT TAKING THIS LYING DOWN. SETTLE MY CLAIM NOW. YOU HAVE PULLED THIS STUNT BEFORE AND NOT AGAIN.