1 reviews | Active since Mar 2015
PLEASE CONTACT ME
I had an accident sometimes last year while I was insured by Santam and the claim I have submitted was authorized for my vehicle to be repaired. I cancelled my policy about a month after because I couldn't afford to pay the monthly premium. At about three months later I was contacted by someone from the Innovation Group. The person called himself Lewellan Nel, called me and told me that my report and the report from the third party are not the same. I told Lewellan that how possible could that be as we have both signed the same accident report at the police station. I then received a letter of demand from Santam. Could someone call me and explain this to me as the claim was legitimate and that is why it was authorized.
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the claim.
We will be in contact via email to request more details from you with regard to this matter.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the claim.
We will be in contact via email to request more details from you with regard to this matter.
Thank you and kind regards.
Stephan Olivier
Client care media manager
