Personal Vehicle Insurance

My vehicle was ****** on the 11th April and not recovered, I was paid a settlement on the 22nd April. I called and made sure my policy was cancelled, but Santam deducted 3 installments from my bank account for a policy / car I did not own. When I called the call center I was told the full amt would be paid by the end of July which I have not. <br> <br> The 2nd thing is that part of my policy I had a car hire which was returned when the settlement was paid even though I had paid for a full month of April and feel that I should be refunded pro rata from the date of the settlement till the end of April, otherwsise I should've been able to keep the car hire for the period / till the end of April.