PERSON PRESENTED THEM SELF AS ATTORNEY AND IS NOT

Fiona.Hughes Told me on mail that she is a ATTORNEY from santam and she will make sure that my claim will not be paid..I WANT TO ASK SANTAM HOW CAN A PERSON REPRESENT HER SELF AS A ATTORNEY AND WHEN I TAKE THE CASE TO THE OMBUDSMAN SHE SAY SHE IS NOT..GOT ALL ON MAIL..I WANT TO KNOW WHAT WILL SANTAM DO TO MAKE THIS RIGHT