PAYMENT MADE TO CLOSED BANK AND NEARLY A FULL WEEK LATER NOBODY CAN GIVE ME ANY FEEDBACK FOR MY REFUND

<p>So Santam made a payment to my old bank account, the whole week all feedback i get from the Santam Refund department is they will get back to me and Untill now i still have not received any money .</p> <p> </p> <p>I have repetedly requested the POP so that i can personally speak to my bank manager and see if money was paid to the old account (THATS CLOSED AS WELL) AND I JUST GET BACK ITS ESCILATED TO THIS ONE AND THAT ONE.... Sick of the redicilous feedback. Like nobody has even bothered to do something about the fact that im out of Pocket R1450.00.... Its in the few years definitely the worst service i have received from Santam... Actually shocked. Always boasting about Santam, even got most of my fami;ly member to join the Santam Insurance for their vehicles.... Now this service.... Im really truelly disgusted with the Client service that i have received.</p> <p> </p> <p>TRUELY DISSAPOINTED THAT SANTAM HAS LOWERED IN CUSTOMER SERVICE!!!!</p> <p> </p> <p> </p>