Paying household insurance for nothing

My washing machine broke on Friday, it was still working on Thursday. reported the claim to Santam they send out an assessor on Tuesday. this was the feedback from the technician. " unit deemed as beyond economical repair, advisable to be replaced."

This is Satnam's reply Item: Defy Top Loader Model: DTL 147 The damages to the top loaded is a result of electrical breakdown. Your policy does not extend to include electrical breakdown cover.

the reason for me taking out household contents insurance was for unforeseen circumstances like this. I make sure that they are paid every month now they are not even willing to fix my washing machine.