Pathetic service cancelling policies like u want

<p>have been waiting three months for a manager to phone me back after they cancelled my policy and then they make my prmie more and they never can tell me why or send me a email to explain anything now for three months they have been deducting more and more money but it never gets credited or when i phone they say the manager will phone but never does. we never had any problems with santam we have been with them for six years now with one person not knowing what to do everything is messed up. we are fed up with them.</p>