1 reviews | Active since May 2019
Pathetic Service by Santam
I submitted a claim for a lost key replacement last Monday the 13th with Santam and Only today Friday the 17th i got a confirmation that a "Lost Key Assessor " has been finally appointed (why appoint a Key Assessor is Beyond me), and will contact me on Monday the 20th to " Assess my Lost Key" I suppose.
Needless to say:- on Friday the 10th I submitted a similar claim for my other vehicle with Momentum and without Hustle and any " Key Assessor " involved my claim was Settled in Full come 12 midnight on Sunday the 12th, as a result I was able to go and place an order for my replacement key with the dealership concerned on Monday the 13th.
I didn't cover the vehicle in question with Momentum because "Santam quoted me slightly less and I thought I should take the Cheaper cover not anticipating challenges at the time of need.
However, it is common cause that when you take out a vehicle cover you mostly focus on the fact that your vehicle is covered Comprehensively and to the Market Value against Damage and/or Loss due to theft.
Momentum Paid in full ( R30K +)for the Replacement of my Range Rover lost keys in two days , While Santam is Only offering R1000 of the R6000 Replacement cost for my BMW lost keys and Only 8 days later.
However, it is common cause that when you take out a vehicle cover you mostly focus on the fact that your vehicle is covered Comprehensively and to the Market Value against Damage and/or Loss due to theft.
Momentum Paid in full ( R30K +)for the Replacement of my Range Rover lost keys in two days , While Santam is Only offering R1000 of the R6000 Replacement cost for my BMW lost keys and Only 8 days later.