1 reviews | Active since Jan 2017

27 May 2017, 05:45

Pathetic Service

<p>I registered a vehicle claim on the 15th and I haven't spoken to my claims handler.....only a stupid email with instructions on where to take vehicle for assessment. I did everything required but they haven't bothered to pick up the phone and provide feedback. I am very disappointed. ....</p>

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Replies (1)
Santam
Santam's reply29 May 2017, 09:04
Official

Dear Lerato,

Thank you for your post here. we are really sorry to hear about your frustration and apologise for the inconvenience caused.

We will immediately investigate the matter and provide feedback shortly.

Thank you very much.

Kind regards.

Stephan Olivier

Client care media manager