Pathetic Service

<p>Last month on the 8th March, I cancelled my policy, as I had sold my vehicle. Santam promised to refund me the balance of my premium the first week of April. We are now on the 26th April with no refund.</p> <p>I habe made at least 6 calls regarding this. Being proised by each person that they will follow up and call me before the 'end of business' today!! No one has ever called back. Friday the 21st it was so called loaded for payment. Still nothing.</p> <p>Thank you Santam. I have just purchased another vehicle today, and guess who will not be getting my business. Total incompetence.</p>