Pathetic Santam Insurance

Item: Santam
Rating: 1
Author: Gustav B

Pathetic, ********* and delay tactics in resolving a simple claim. After being told that my claim would be paid 2 weeks later still nothing. I really thought Santam will be professional in dealing with claim but far from it. Stay away from them

Helpful (0)

Replies (3)

Santam's replyOfficial

30 Oct 2025, 07:07

Good morning,

Thank you for your review.
Kindly provide us with your claim number to enable us to assist you?

Thank you and kind regards
Client care

Santam's reply30 Oct 2025, 07:07

Official

Good morning,

Thank you for your review.
Kindly provide us with your claim number to enable us to assist you?

Thank you and kind regards
Client care

Gustav B's updateReviewer Update

30 Oct 2025, 07:20

CLAIM NUMBER:***

Gustav B's update30 Oct 2025, 07:20

Reviewer Update

CLAIM NUMBER:***

Santam's replyOfficial

10 Dec 2025, 14:54

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply10 Dec 2025, 14:54

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care