1 reviews | Active since May 2011
Pathetic insurance company
More than 2 months ago one of your clients bumped into my wife's car. We submitted all required documents. But Santam is still not paying out. I need a senior manager to contact me urgently or legal action will follow
Good morning Ian,
We thank you for your post above. we are really sorry to hear about the delays and of course the inconvenience and frustration this has caused you.
We will immediately escalate to management at the relevant legal department to provide us with the necessary feedback and reasons for delays as well as contact with you to have this claim finalised.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good morning Ian,
We thank you for your post above. we are really sorry to hear about the delays and of course the inconvenience and frustration this has caused you.
We will immediately escalate to management at the relevant legal department to provide us with the necessary feedback and reasons for delays as well as contact with you to have this claim finalised.
Thank you and kind regards.
Stephan Olivier
Client care media manager