1 reviews | Active since Feb 2017
Pathetic, horrible, Insurance that refuses to pay for their cliet's damages
<p>We had an accident on the N7 road which has no light whatsoever where Satam's client had a tyre burst with a huge truck. he had no sign in the road that there is a huge tyre laying in the road, we were about six cars who drove into that the tyre and all off the cars were damaged by that huge tyre including a metro police bakkie “which I am sure they have sorted”. My husband and I had the decency of removing that tyre from the to ensure that no other car drive into that tyre we took pictures and took the client's details. When we called the company they directed us to their insurance "SANTAM" and SANTAM advised us that we cannot have contact with their client at all and they refuse to pay for our damages and losses we had because they feel that their client was in the clear and we were the once with negligence how F*&^% can that be if your client is standing alongside the road doing flippin nothing to avoid accidents. all o the cars that drove over that huge tyre huge damages unfortunately I didn’t take their contact details. I liaised with a few people there that actually refuses to help because I am not their client and telling me I should get a lawyer WHY? I asked them to provide me with information that it wasn’t their client's negligence and it’s been 5 months and they cannot or refuse to provide me with that proof. Why must I waste my money on a lawyer if they are the people who couldn’t care less. I will NEVER EVER insure with a company like this and looking at their reviews they treat their client’s the same way they treat their non-client just to have the monies of other people working so hard for their money to themselves SHAME ON YOU SANTAM!!!!! Anton Theart and Mogamat Marlie I am still waiting on your evidence for the past 5 months.....</p> <p> </p>
Good day
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
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Kurt Koopman
Client Care Manager
Good day
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards.
Kurt Koopman
Client Care Manager
