RM
Roy M
1 reviews | Active since Jul 2011
04 Mar 2021, 09:37
Over a month and claim still not finalized
It has been over a month since my claim. They keep saying that they are waiting for the assessor's report. Maybe they should get new assessors!
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Replies (1)
Santam's replyOfficial
04 Mar 2021, 10:07Good day Roy,
Thank you for your review.
We are really sorry to hear bout the delays and frustration.
We will investigate and request claims to urgently make contact to finalise the claim.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear bout the delays and frustration.
We will investigate and request claims to urgently make contact to finalise the claim.
Kind regards
Stephan Olivier
Client care media manager
Santam's reply04 Mar 2021, 10:07
Official
Good day Roy,
Thank you for your review.
We are really sorry to hear bout the delays and frustration.
We will investigate and request claims to urgently make contact to finalise the claim.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We are really sorry to hear bout the delays and frustration.
We will investigate and request claims to urgently make contact to finalise the claim.
Kind regards
Stephan Olivier
Client care media manager