SN
Songezo N

1 reviews | Active since Sept 2012

26 Apr 2021, 14:43

Outstanding service

Firstly I have been with Santam house hold insurance for as long as I can remember. Recently I have had a burglary at home and I submitted my claim. A gentlemen by the name of Tasleem Bester (Very professional, Calm, polite and punctual) called and took me through the claims process and in less than a week my claim was approved, card sent to me. I have never had so much peace of mind and confidence on insurance but after this experience I am moving my car and other insurances to Santam. We do not need additional stress when things like these happen in our lives and this was a stress free process.

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Replies (1)
Santam
Santam's reply26 Apr 2021, 15:02
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.