EH
Elaine H

1 reviews | Active since Mar 2009

28 Jun 2024, 04:40

Outstanding Again and Again and Again Santam have been simply incredible over the years ive been insured as a personal client from claims to service

Outstanding Again and Again and Again Santam have been simply incredible over the years ive been insured as a personal client from claims to service. Above and beyond service from all their consultants who keep following up, mind boggling turnaround times on claims with hassle free claims processes and right now a huge shout out to Akhona from Santam client service and was simply fantastic this week, so wonderfully patient, sorting out my premium and offering me even better cover at a even better price. As someone who began their career in short term insurance and knows the advantage of using a broker, I have felt zero need to have one has engaging direct is such a joy and the service and care is fabulous. At Santam this is a company where you are not just another number but a client they really care about. Bravo Santam! And well done to your stellar staff!

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Replies (1)
Santam
Santam's reply09 Jul 2024, 00:29
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.