BM
Bryan M

1 reviews | Active since Jan 2014

10 May 2017, 07:34

Now I get ignored when I request clarification for what they ask

<p>This review's purpose to to just highlight that Santam client service is also not great. First their policies do not take into account anything defined outside their world view and now, when I want to get a very expensive item insured further. They ask me to do something to do something that makes no sense, so I asked for more information. No response.</p>

0
Replies (2)
Santam
Santam's reply10 May 2017, 08:24
Official

Good day

Thank you for your post.

We note your concerns above and will be in contact with you soon as we will require more detail in order to investigate your query.

Thank you and kind regards

Kurt Koopman

Client Care Manager

Santam
Santam's reply10 May 2017, 08:25
Official

Good day

Thank you for your post.

We note your concerns above and will be in contact with you soon as we will require more detail in order to investigate your query.

Thank you and kind regards

Kurt Koopman

Client Care Manager