Not honor there resposibility towards consumers

On the 14-03-2015 my wife hit a curve with my vehicle which caused damage to some parts of the drive train like diff displacement etc. Santam then give go ahead to their preferred panel beaters in our area to repair the vehicle. On the 24-04-2015 I collected my vehicle from the panel beaters. The very next day I report that I can smell the clutch is burning. I was then instructed to take the vehicle to the agents as it is almost a brand new vehicle to determine if the clutch failure is also because of the accident. Santam then send their assessor who instruct William Hunt Bellville to take out the gearbox without my consent. To date this leaves me with a vehicle standing at the agents taken apart for the last 3 weeks now. The report the assessor submit states that I MUST have driving with my foot on the clutch which causes the clutch failure. to me this is ridiculous, 800km before the accident happened the vehicle was for a 15000 km service and no problems were reported or picked up of any problems with the clutch. This is to say the least, PATHETIC.I now have to pay for the strip and replacement of the clutch. Statistics explain all.