Not happy with the Service

Item: Santam
Rating: 1
Author: Takalani M

I am not Happy with the service I am getting from Santam as underwriter i have open a claim with MTN on the 27th Feb the assessment was done and report sent to Samtam to review since the 5th until today assessor are still busy with the claim while I am waiting for the feedback without a phone the service is so bad.

Helpful (0)

Replies (2)

Santam's replyOfficial

07 Mar 2025, 13:22

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply07 Mar 2025, 13:22

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's replyOfficial

07 Mar 2025, 13:24

Good afternoon,

Your review is noted thank you.
To enable us to assist please provide us with your claim number?
I should start with ATS...

Thank you and regards
Client care

Santam's reply07 Mar 2025, 13:24

Official

Good afternoon,

Your review is noted thank you.
To enable us to assist please provide us with your claim number?
I should start with ATS...

Thank you and regards
Client care