Not covered by the insurance, only for a few days

When you have an rental car option on your insurance, there are a few things that they never tell you:<br> *You will only be covered for 30 days, it doesn't matter if you car is done or not.<br> *Apparently there is a few options of how many days you can get rental cover for, but no one at my brokers or at head office (except for Keegan Chetty) knows about the 30, 45 or 60 day coverage option that you have.<br> I'm a Surgical equipment representative, I need to have a car to drive between hospitals, sometimes taking urgent stock when a patient is already on the operating table. That is why I have the car rental option on my insurance.<br> But this is not helping me at all!! there is a few reasons why I'm still without my car. The wrong panel beaters were given the go ahead, we lost about 5 days there, blame goes to Santam.<br> Wrong parts were ordered and delivered, lost more than a week there, blame goes to Mazda or Midcity Autobody, The part are now on back order and will only arrive the 11th of June. By that time I will be without my car for 55 days<br> <br> I am appalled at the lack of service provided by SantamI have experienced since this whole process began.