NON COMPLIANT

<p>I sent a cancellation request for the policy dyein December 2016 due to Company shift. The instruction was then forwarded internally to Mr. Adam Visser a broker for Santum . the request was never executed until I did a follow-up in January which 'Mr Visser' admitted it was his mistake and that it will be rectified.</p> <p>Its now February, We are still on the same matter. Irrespective of bank charges incurred as a result of this. Mr Visser diplomatically advise me that I can go to the nearest hell and that I should forget about the Company ever ceeding to my demands of coverage for bank charges dispite it being his mistake and having explained the compamy migration situation to him. This is after two years of loyalty and non claim that I get to be treated like this.</p>