SR
Sazi R

1 reviews | Active since Sept 2010

22 Oct 2022, 17:13

No urgency during an SOS call

In an SOS emergency when calling Santam emergency you get advertising automated messages. THE LINE NVER GETS ANSWERED!! Never sign up for these ******** if you don't want to loose your life or your loved one during an accident

0
Replies (2)
Santam
Santam's reply22 Oct 2022, 17:32
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply24 Oct 2022, 07:34
Official
Good morning,

Thank you for your review.
We are really sorry to hear that and would like to investigate this matter.

Kindly provide us with the claim and or your policy number?
Also advise when you tried calling and what number you dialed?

Thank you and kind regards
Client care