1 reviews | Active since Feb 2013
No response and poor customer service
Hi
Still no feedback. On my query and payment still not actioned.
Good morning Mareldia,
Thank you for your post.
We can confirm that our accounts department are attending to the refund due to you. We do apologise for any inconvenience caused, unfortunately they are experiencing an extreme backlog of requests to attend to.
However we have emphasized the urgency of yours and requested them to attend immediately.
Once again our sincere apologies.
Kind regards
Stephan Olivier
Client care media manager
Good morning Mareldia,
Thank you for your post.
We can confirm that our accounts department are attending to the refund due to you. We do apologise for any inconvenience caused, unfortunately they are experiencing an extreme backlog of requests to attend to.
However we have emphasized the urgency of yours and requested them to attend immediately.
Once again our sincere apologies.
Kind regards
Stephan Olivier
Client care media manager
Good morning,
We just received confirmation from our accounts department.
A refund of R 2547.61 has been processed. It will be in your account within 48 hours.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good morning,
We just received confirmation from our accounts department.
A refund of R 2547.61 has been processed. It will be in your account within 48 hours.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good day,
We have requested our underwriting department to attend to that and provide you with that information.
Kind regards
Stephan Olivier
Client care media manager
Good day,
We have requested our underwriting department to attend to that and provide you with that information.
Kind regards
Stephan Olivier
Client care media manager