FR
Frans R
1 reviews | Active since Jul 2011
28 Jan 2019, 14:14
No Response
Has Santam's legal department received my claim forms as Kurt and Seipati is on training no response since this morning see STILL SANTAM post
Helpful (0)
Replies (6)0
Replies (6)FR
Frans R's updateReviewer Update
29 Jan 2019, 12:08No response again
FR
Frans R's update29 Jan 2019, 12:08
Reviewer Update
No response again
FR
Frans R's updateReviewer Update
29 Jan 2019, 14:21Keeps asking for release forms even though it was sent to ********** and **********
FR
Frans R's update29 Jan 2019, 14:21
Reviewer Update
Keeps asking for release forms even though it was sent to ********** and **********
FR
Frans R's updateReviewer Update
29 Jan 2019, 14:58Please see my previous complaint's Still Santam and Santam again stop phoning me communication via email ********** and ********** Julia Mogase is aware of the complaint the correct release documents has been sent to Santam from ********** and ********** and **********
FR
Frans R's update29 Jan 2019, 14:58
Reviewer Update
Please see my previous complaint's Still Santam and Santam again stop phoning me communication via email ********** and ********** Julia Mogase is aware of the complaint the correct release documents has been sent to Santam from ********** and ********** and **********
FR
Frans R's updateReviewer Update
29 Jan 2019, 15:00i'll resort to contacting the Beeld newspaper
FR
Frans R's update29 Jan 2019, 15:00
Reviewer Update
i'll resort to contacting the Beeld newspaper
Santam's replyOfficial
29 Jan 2019, 15:22Good day. Kindly be advised that you have directed your complaint to the incorrect insurance company. Kindly be advised that we are not Santam Limited; we are a separate insurance company called Santam Structured Insurance Limited [previously known as RMB Structured Insurance Limited] - we do not underwrite your policy nor administer your claims. We have requested HelloPeter to redirect your complaint to the correct Company. Kind Regards
Best regards,
Santam's reply29 Jan 2019, 15:22
Official
Good day. Kindly be advised that you have directed your complaint to the incorrect insurance company. Kindly be advised that we are not Santam Limited; we are a separate insurance company called Santam Structured Insurance Limited [previously known as RMB Structured Insurance Limited] - we do not underwrite your policy nor administer your claims. We have requested HelloPeter to redirect your complaint to the correct Company. Kind Regards
Best regards,
FR
Frans R's updateReviewer Update
29 Jan 2019, 18:30My appologies
FR
Frans R's update29 Jan 2019, 18:30
Reviewer Update
My appologies