FR
Frans R
1 reviews | Active since Jul 2011
01 Nov 2018, 15:49
NO RESPONSE
On the 27th November Mr B J Du Toit policy number PSGTP ********** 132 bumped my new Nissan NP 200 from the back i have yo replace the bumper quotation value R 2112.80 I Havent heard anything from PSG Santam is this policy still active or do i have to take further steps.
This however is not the first time with Santam on the 4th of August my silver GWM double cab got ****** it took Santam 1 month to finalize the claim I would like to claim against Mr Du Toits insurance to fix the damage caused to my bakkie
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Replies (6)0
Replies (6)
Santam's replyOfficial
02 Nov 2018, 08:02Good day
Thank you for your post.
Please be advised that we are in the process of investigating your concerns.
We will keep you updated on the progress of the investigation.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
Please be advised that we are in the process of investigating your concerns.
We will keep you updated on the progress of the investigation.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply02 Nov 2018, 08:02
Official
Good day
Thank you for your post.
Please be advised that we are in the process of investigating your concerns.
We will keep you updated on the progress of the investigation.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
Please be advised that we are in the process of investigating your concerns.
We will keep you updated on the progress of the investigation.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
FR
Frans R's updateReviewer Update
14 Jan 2019, 14:01Santam will you please let me know if the signed forms emailed to me has been received as my father needs to sign and send them back to you
Thanks
FR
Frans R's update14 Jan 2019, 14:01
Reviewer Update
Santam will you please let me know if the signed forms emailed to me has been received as my father needs to sign and send them back to you
Thanks
FR
Frans R's updateReviewer Update
21 Jan 2019, 14:29No response waiting for claim finalization its been 2 MONTHS
FR
Frans R's update21 Jan 2019, 14:29
Reviewer Update
No response waiting for claim finalization its been 2 MONTHS
Santam's replyOfficial
21 Jan 2019, 14:50Good day Mr Roodt
We note that there have been various emails forwarded to you, the latest being the release form.
We have emailed you once again with the necessary forms.
Please complete and return the forms as per our email.
Thank you and kind regards
Kurt Koopman
Client Care Manager
We note that there have been various emails forwarded to you, the latest being the release form.
We have emailed you once again with the necessary forms.
Please complete and return the forms as per our email.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply21 Jan 2019, 14:50
Official
Good day Mr Roodt
We note that there have been various emails forwarded to you, the latest being the release form.
We have emailed you once again with the necessary forms.
Please complete and return the forms as per our email.
Thank you and kind regards
Kurt Koopman
Client Care Manager
We note that there have been various emails forwarded to you, the latest being the release form.
We have emailed you once again with the necessary forms.
Please complete and return the forms as per our email.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
FR
Frans R's updateReviewer Update
21 Jan 2019, 15:24Please contact my father ********** 558 he confirmed it has been emailed 2 times please also check with **********
FR
Frans R's update21 Jan 2019, 15:24
Reviewer Update
Please contact my father ********** 558 he confirmed it has been emailed 2 times please also check with **********
FR
Frans R's updateReviewer Update
21 Jan 2019, 19:18All the forms was apparently faxed to ********** **********
FR
Frans R's update21 Jan 2019, 19:18
Reviewer Update
All the forms was apparently faxed to ********** **********