GW
Gerrit W

1 reviews | Active since Nov 2014

30 Mar 2016, 09:32

No feedback or response

I have summit my claim with all the documents and waited m 10 days for assessor to came back to me. <br> <br> I have sent emails and tried calling for last 2 days but nobody answers the phone. Know i sitting without a car because I cant fix it before the assessor is done with his investigation.

0
Replies (2)
Santam
Santam's reply30 Mar 2016, 11:50
Official
Hello Gerki19,

Thank you for your posting above.

We apologise for the inconvenience experienced.

We will investigate this and contact you soon.

Thank you and kind regards
Kurt Koopman
Client Care Manager
GW
Gerrit W's update01 Jul 2016, 13:36
Reviewer Update

3 months later. so this was absolute useless. so the person behind me was rejected because she wasnt responsible so I had to claim against person at the back. so will long battle I found out she is also insured by Santam. Resubmit everything and want more information. according to approved santam approved panelbeater to fix cost 36000. mark value of car is 29000. I paid at the cheapest place the car for 19000. Santam want to pay out 10000.

so I have only one thing to do know