No Feedback on insuring my household content

<p>Good morning,</p> <p> </p> <p>I recently called Santam to change my address details as I moved to Noordheuwel. According to the consultant (spoke to him on Thursday), although I have better security at my new property, Santam wouldn't be able to insure me for theft and burglary? </p> <p> </p> <p>The reason is that Noordheuwel is a higher risk than Florida!?? THe consultant promised to get back to me within 20-30 mins - NO FEEDBACK.</p> <p> </p> <p>I followed up the same evening and a new consultant promised to get back to me on Friday - NO FEEDBACK.</p> <p> </p> <p>I've been with Santam for more than 10 years (co insured and seperate), it is unfortunate the way they have been dealing with my concern. In the meantime I'm uninsured!!</p>