1 reviews | Active since Dec 2015
No Feedback from info@santam still after 3 emails and 3 weeks
<p>I have sent them 3 emails for asking a information on my policy and why it jumped with ~16% increase.</p> <p>I was not notified of anything and purely asking for why this happenend and what/when it the normal increase procedure.</p> <p> </p> <p>3 emails later and 3 weeks, still nothing. after 4 years almost, maybe I should have not left discovery...</p>
Good day Wehan,
Thank you for your post above. We are really sorry to hear about your bad experience and the shear frustration this has caused you.
We would like to investigate this and would appreciate it if you could provide us with your ID or policy number so that we can trace your policy and start our investigation?
We thank you in advance.
Kind regards.
Stephan Olivier
Client care media manager
Good day Wehan,
Thank you for your post above. We are really sorry to hear about your bad experience and the shear frustration this has caused you.
We would like to investigate this and would appreciate it if you could provide us with your ID or policy number so that we can trace your policy and start our investigation?
We thank you in advance.
Kind regards.
Stephan Olivier
Client care media manager
********** 281080
********** 281080