NN
Noloyiso N
1 reviews | Active since Oct 2024
08 Jun 2026, 10:48
No empathy. No sense of urgency
If I could score a zero. I would do it with eyes closed. Santam has *********** staff starting from brokers, captures, legal team and finance. If you have a problem with their client deal with the client on the spot to teach them a lesson.
Took three months to finalise my claim. Took them more than a week to execute on payment after empty promises that payment will appear within 24 to 36 hours. After that you need to go back to them and beg them. They come back telling you that they are busy verifying something that has no name.
No empathy at all. Don’t ever ever allow Mongameli Mzangwe to help you. He is so ***********. Different stories all the time. Good story teller.
Helpful (0)
Replies (5)0
Replies (5)
Santam's replyOfficial
08 Jun 2026, 10:51Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply08 Jun 2026, 10:51
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
NN
Noloyiso N's updateReviewer Update
08 Jun 2026, 13:23Is yours response going to take 3 months or more?
You legal person Mongameli Mzangwe sent me a massage dated 02/06/2026 that money will be paid within 24 to 36 hours. Later he is busy ascertaining something. Really, can you incompetence be at that level?
You legal person Mongameli Mzangwe sent me a massage dated 02/06/2026 that money will be paid within 24 to 36 hours. Later he is busy ascertaining something. Really, can you incompetence be at that level?
NN
Noloyiso N's update08 Jun 2026, 13:23
Reviewer Update
Is yours response going to take 3 months or more?
You legal person Mongameli Mzangwe sent me a massage dated 02/06/2026 that money will be paid within 24 to 36 hours. Later he is busy ascertaining something. Really, can you incompetence be at that level?
You legal person Mongameli Mzangwe sent me a massage dated 02/06/2026 that money will be paid within 24 to 36 hours. Later he is busy ascertaining something. Really, can you incompetence be at that level?
Santam's replyOfficial
08 Jun 2026, 13:31Good afternoon,
To enable us to assist please provide us wit the claim number in question?
Thank you and regards
Client Care
To enable us to assist please provide us wit the claim number in question?
Thank you and regards
Client Care
Santam's reply08 Jun 2026, 13:31
Official
Good afternoon,
To enable us to assist please provide us wit the claim number in question?
Thank you and regards
Client Care
To enable us to assist please provide us wit the claim number in question?
Thank you and regards
Client Care
NN
Noloyiso N's updateReviewer Update
08 Jun 2026, 13:38This claim number was provided 3 months ago. Are you going to use that as an excuse again? Can your incompetence be that low? ***.
Who wants to do business with you if is going to struggle to claim?
Who wants to do business with you if is going to struggle to claim?
NN
Noloyiso N's update08 Jun 2026, 13:38
Reviewer Update
This claim number was provided 3 months ago. Are you going to use that as an excuse again? Can your incompetence be that low? ***.
Who wants to do business with you if is going to struggle to claim?
Who wants to do business with you if is going to struggle to claim?
NN
Noloyiso N's updateReviewer Update
08 Jun 2026, 13:45What other lame excuse do you have now?
NN
Noloyiso N's update08 Jun 2026, 13:45
Reviewer Update
What other lame excuse do you have now?