HP
Hendrik P
1 reviews | Active since Mar 2014
19 Mar 2015, 12:29
No answer or feedback
I cancelled my policy in the beginning of Feb 2015 for up to the end of Feb 2015. I paid the Feb 2015 premium in the beginning of Feb 2015 as it is always paid in advance. On 2 March 2015 a premium was deducted. Since them I am trying to get my refund. I made urgent requests. I mailed a letter to say that I will not reverse the payment from the bank. I called a few times. I send an email almost every day, but I get nowhere.<br> PLEASE HELP ME!!! I DID NOT EXPECT THIS FROM SANTAM.
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Santam's replyOfficial
19 Mar 2015, 14:03Hello prinsloo.hbp,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
Please allow u sthe opportunity to investigate this and we will revert back soonest.
Thank you very much.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
Please allow u sthe opportunity to investigate this and we will revert back soonest.
Thank you very much.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply19 Mar 2015, 14:03
Official
Hello prinsloo.hbp,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
Please allow u sthe opportunity to investigate this and we will revert back soonest.
Thank you very much.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
Please allow u sthe opportunity to investigate this and we will revert back soonest.
Thank you very much.
Stephan Olivier
Client care media manager
Best regards,