No accountability from Khayelitsha Special School and SANTAM after accident

On the 30th of September, a driver from Khayelitsha Special School drove into the back of my car. Since the incident, I have been in constant communication, but there have been no clear plans or timelines on when or how my car will be repaired.

The school’s vehicle is insured under SANTAM, yet neither the school nor the insurance company has provided any meaningful update or assistance. This has caused me great inconvenience — I start work at 3am in Salt River, travelling from Khayelitsha, and being without a car has made my life extremely difficult.

All I am asking is for my car to be fixed promptly and for reimbur*****t of the expenses I’ve had to cover due to their delay and lack of communication.

This level of negligence and lack of accountability is unacceptable from both the school and SANTAM.