WK
Willem K

1 reviews | Active since Jul 2021

15 Jul 2024, 19:51

Never use santam or vum insurance

Please never trust vum or there paneelbeaters I will like to worm every one agains Vum and there paneelbeaters as i was in a accident on the 5 June and i was using there paneelbeaters on there panel to fix and repair my vehicle 1st i received it back with a Orange where my vehicle colour is Red/maroon now the paint after 12 days start to pealing of and my bumper and fender dont even is even i notice that when washing my vehicle

And i feel like i have take my car back to fix the vehicle colour but i wount trust there paneelbeaters again now as i have give them chamge to fix everything....

And i use the car for business use as my policy say and every day I'm taking my car to the paneelbeaters i have a big lost of income and what is VUM REPLY there dont have income protection cover... but there or my broker never give me a choice to use my own paneelbeaters so i thought i need to use there...

But unfortunately i wount trust them any further to work on my car as there bad workman ship

This weekend i washes my vehicle and i notice that the paint is coming of on my fog light and my lights liming between light and bonet is out and that my front panel is not put in correctly

Now there want to tell me that it is new damages but there dont even want to go so far to send a inspector or a assessor out to my place to do a assignment on my vehicle there just assume with no facts and proof

0
Replies (3)
Santam
Santam's reply15 Jul 2024, 19:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply16 Jul 2024, 07:02
Official
Good morning,

Your  review is noted thank you.
Please provide us with the claim number to enable us to assist herein?

Thank you
Regards
Client care
WK
Willem K's update01 Nov 2024, 15:35
Reviewer Update
Please people after vum invest my case still there refuses to fix my vehicle