MVdW
Marichen Van der Walt
1 reviews | Active since Jun 2017
10 Jul 2024, 12:55
Neglecting Quote Requests and complaints
I heard the Santam adverti*****t to receive a Takealot voucher if they can not beat my insurance quote. I escalated this to their insurance department after they did not contact me. They did not offer a valuable response. I escalated this to their complaints team, They've still not contacted me. Please phone me.
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Replies (4)0
Replies (4)
Santam's replyOfficial
10 Jul 2024, 13:03Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply10 Jul 2024, 13:03
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's replyOfficial
10 Jul 2024, 16:38Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply10 Jul 2024, 16:38
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
MVdW
Marichen Van der Walt's updateReviewer Update
21 Jul 2024, 15:34This complaint was still not resolved by Santam. I’v tried to complain further and they just remove my complaints from this site. This is bordering on false advertising
MVdW
Marichen Van der Walt's update21 Jul 2024, 15:34
Reviewer Update
This complaint was still not resolved by Santam. I’v tried to complain further and they just remove my complaints from this site. This is bordering on false advertising
MVdW
Marichen Van der Walt's updateReviewer Update
05 Aug 2024, 14:42This complaint is still not resolved. Santam is ignoring my emails. I asked for the call where the quote and disclosures were discussed with me
MVdW
Marichen Van der Walt's update05 Aug 2024, 14:42
Reviewer Update
This complaint is still not resolved. Santam is ignoring my emails. I asked for the call where the quote and disclosures were discussed with me