CM
Christo M
1 reviews | Active since Nov 2020
10 Nov 2020, 10:45
Need assistance on how to handle this
Some guy drove into my mothers house claiming he has Car insurance with Santam. Now they are saying they can not fix the house after we had to submit all the documents the asked for. My mother is a pensioner and have no finances to repair the house by herself
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Replies (2)
Santam's replyOfficial
10 Nov 2020, 12:20Good afternoon,
Thank you for your review.
We are sorry to hear this and apologise for the frustration and inconvenience caused. We will investigate and revert back shortly.
Kind regards
Kurt Koopman
Client Care Manager
Thank you for your review.
We are sorry to hear this and apologise for the frustration and inconvenience caused. We will investigate and revert back shortly.
Kind regards
Kurt Koopman
Client Care Manager
Santam's reply10 Nov 2020, 12:20
Official
Good afternoon,
Thank you for your review.
We are sorry to hear this and apologise for the frustration and inconvenience caused. We will investigate and revert back shortly.
Kind regards
Kurt Koopman
Client Care Manager
Thank you for your review.
We are sorry to hear this and apologise for the frustration and inconvenience caused. We will investigate and revert back shortly.
Kind regards
Kurt Koopman
Client Care Manager
CM
Christo M's updateReviewer Update
10 Nov 2020, 14:28They persons name is Salman Abrahams
CM
Christo M's update10 Nov 2020, 14:28
Reviewer Update
They persons name is Salman Abrahams