PS
Peter S
1 reviews | Active since Jan 2014
17 Feb 2019, 04:03
Nearly ****ed while waiting for SANTAM
Santam will leave you in the dark at 3:45 am without any assistance whatsoever..The Santam 24 hours roadside assistance is non existent to say the least
I have just experienced a near fatal mugging or hijacking whilst waiting on SANTAM for roadside assistance for over an Hour whereby my car and valuables could have been taken while waiting for SANTAM "ROADSIDE ASSISTANCE", I EVEN HAVE A SCAR TO SHOW FOR IT..Thanks to the Good Samaritans in a Grey Toyota that decided to wait with me on the freeway till I was safe from Danger
DEFINITELY CANCELLING MY COMPREHENSIVE COVER WITH SANTAM
Bare in mind I am paying Close to +-3 thousand rands comprehensive cover for this non existent cover
Helpful (0)
Replies (1)0
Replies (1)
Santam's replyOfficial
18 Feb 2019, 08:34Good morning,
We thank you for your post.
We can truly understand your frustration and unhappiness with the service received and we truly do apologise for it.
We would like to investigate this and would appreciate it if you could provide us with either the claim number, policy number or your ID number?
Your assistance herein would be appreciated.
Thank you and kind regards
Stephan Olivier
Client care media manager
We thank you for your post.
We can truly understand your frustration and unhappiness with the service received and we truly do apologise for it.
We would like to investigate this and would appreciate it if you could provide us with either the claim number, policy number or your ID number?
Your assistance herein would be appreciated.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply18 Feb 2019, 08:34
Official
Good morning,
We thank you for your post.
We can truly understand your frustration and unhappiness with the service received and we truly do apologise for it.
We would like to investigate this and would appreciate it if you could provide us with either the claim number, policy number or your ID number?
Your assistance herein would be appreciated.
Thank you and kind regards
Stephan Olivier
Client care media manager
We thank you for your post.
We can truly understand your frustration and unhappiness with the service received and we truly do apologise for it.
We would like to investigate this and would appreciate it if you could provide us with either the claim number, policy number or your ID number?
Your assistance herein would be appreciated.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,