MP
Macnus P

1 reviews | Active since Jul 2010

29 Sept 2020, 14:49

Mr

Goodday, I'm disturbed by Santam's customer service, i tried to insure a trailer that I will use for a couple of days. I did it on the Santam app aswell as their website. For the past 48 hours i didn't get any response from them. My question is, can you trust them with your assets and what if you have a claim in future are they in a position to assist for example at the scene of a accident, personally I dont think so.

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Replies (1)
Santam
Santam's reply30 Sept 2020, 14:33
Official
Good day

Thank you for your post.

Please note that we are in the process of investigating your concerns and we will be in contact with you shortly.

Thank you and kind regards

Kurt Koopman

Client Care Manager